Stay at London Thames View Vintage by Palette Resorts in Staines. Rated 3.5 stars with 31 reviews, near Windsor Castle and Heathrow Airport for easy sightseeing.
Guests appreciate the friendly service and convenient location, with a relaxed atmosphere and enjoyable bar area. Some mixed feedback highlights the need for room updates and varied room sizes.
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Rooms, shared spaces, dining and exterior — grouped so you can skim quickly.
London Thames View Vintage by Palette Resorts is a 3.5-star hotel located on Thames Street in Staines, offering guests easy access to both local attractions and transport links. The hotel is particularly convenient for visitors interested in sightseeing, recreation, and exploring the surrounding areas. Notably, it sits within reach of major points of interest such as Windsor Castle, Hampton Court Palace, and Thorpe Park, all popular with travelers seeking cultural and entertainment experiences.
The property features a riverside terrace and a bar area praised by guests for its welcoming atmosphere and attentive service. Reviews highlight clean and spacious rooms, although some mention that certain areas could benefit from maintenance and freshening up. Friendly and accommodating staff receive regular commendations, contributing to a relaxed and pleasant stay. Check-in begins at 14:00, allowing guests to settle in comfortably after arrival.
For those travelling by air, the hotel is well positioned with Heathrow Airport just an 18-minute drive away. Other major airports such as London Gatwick and Stansted are also accessible within reasonable travel times by car or public transit. Nearby accommodations include a variety of options like Premier Inn and The Boleyn Hotel, placing the property within a familiar and convenient hotel district.
While the hotel offers practical facilities suited to guests looking for a straightforward stay near London's outskirts, feedback suggests it may best fit travelers prioritizing location and professional service over luxury. Families and solo travelers alike have found the rooms adequate, though those traveling with toddlers should note the room size considerations mentioned in reviews.
Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.
Price and location for wentworth golf were great. Reception area, bar and restaurant was very clean, modern and welcoming. The room, however was not at the same standard. A tad grubby and in desperate need of a lick of paint
Friendly staff and a relaxing laid back atmosphere.
Only stayed there for one night so cant be 100% sure but cant fault it for my time there. The staff were friendly, nice big rooms, everything was clean
Friendly staff and awesome service! Clean tidy room but not so spacious for a toddler..
Great location with, lovely room, bar manager Kira was very accommodating and made our night! Must visit
I am the UK Manager of Polish Band 'Caro Mane' who came to UK this weekend to play at the legendary Underworld in Camden. I booked 4 double rooms all with superb en-suite over looking river. From booking the rooms with the lovely Anna to checking out today they were very happy with everything including the huge choice of cooked breakfast. After 1600km drive i was assured of quiet rooms by Anna and she did not fail. Well appointed with a beautiful riverside terrace. Thankyou Mercure & thankyou Anna and her team.
Thank you, very much, to your employee, name is Edina, who helped me, two days ago, on Tuesday 15th July 2025. On that day, Tuesday 15/7/25, and I was walking along the public riverside path, outside the riverside lodge, and unfortunately my foot became stuck in a long plant stem on the ground. Unfortunately, this caused me to fall over and I landed on my right elbow and which caused the elbow to be cut, and thankfully no serious injuries, thank goodness. Thankfully, there was a group of adults walking there at the time, and who were very helpful. Then, I sat down on a chair on your outside patio, and I asked for some basic first aid help. Then your employee, Edina, and she came to help me and she brought out your first aid box. Thank you very much for having the first aid items. Edina put on a bandage around my cut and grazed elbow. And I asked her for paracetamol and she gave me the paracetamol and she brought me a glass of water. Thank you very much to Edina, and all at Riverside Lodge, at Staines in Surrey. :) Yours sincerely, Stephen Drew.
Great hotel. Large rooms, service was incredible, bar area was friendly and Kira at the bar made us special cocktails that we fell in love with! Very passionate will definitely stay again
Based on sightseeing, recreation, and getting around
Curated spots travelers usually pair with a stay in United Kingdom. Distances are rough real-world times, not straight-line.
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